Our Clients’ Most Common Questions
The Frequently Asked Questions (FAQs) section on Zion Home Remodeling’s website is a comprehensive resource for customers to find answers to common questions about our services, prices, and policies. It is designed to provide clarity and transparency and help customers make informed decisions about home improvement projects. Our FAQs cover various topics, including kitchen and bathroom remodeling, flooring, painting, electrical, plumbing, permits, and warranties. We constantly update our FAQs based on customer feedback and industry standards, ensuring that our answers are up-to-date and accurate. Please feel free to contact Zion Home Remodeling® if you have any additional questions that need to be addressed in our FAQs; our team will gladly assist you.
-
What types of remodeling services do you offer?
We offer whole house interior renovations including but not limited to kitchen and bathroom remodeling and basement finishing to include flooring, painting, electrical, plumbing & water damage restoration.
-
Where is Zion Home Remodeling® located?
Zion Home Remodeling® is a Maryland-based business with no physical office; we come to you.
-
Are you licensed and insured?
Yes, we are licensed and insured. We hold MHIC #111338; we carry general liability and workers’ compensation insurance.
-
Does Zion Home Remodeling® build homes or add additions/extensions?
We are sorry, but don’t; you may consider Brother’s Best Construction.
-
Does Zion Home Remodeling® perform roofing/siding work?
We are sorry, but don’t.
-
What is your cancellation or rescheduling policy?
You can cancel a home improvement contract in five or seven business days if you are 65 and older.
-
Does Zion Home Remodeling® offer to finance?
Sorry, we don’t. You can apply with a “home improvement loan company” and get back to us once you qualify.
-
Does Zion Home Remodeling® offer waterproofing services?
Sorry, we do not offer waterproofing services.
-
Does Zion Home Remodeling® offer mold removal or mitigation services?
Sorry, we don’t remove mold or mitigation services.
-
Does Zion Home Remodeling® remove lead paint?
Sorry, we don’t remove lead paint.
-
Will I need permits for my remodeling project?
Most counties will require a permit when you relocate fixtures or walls.
-
Do you offer free estimates?
Yes, Zion Home Remodeling® offers free estimates for all of our services. We understand that starting a home remodeling project can be overwhelming, so we offer a complimentary consultation to discuss your ideas, budget, and timeline. During the consultation, we will also provide you with an estimate for the project’s cost.
-
Do you offer any warranties or guarantees on your work?
Yes, at Zion Home Remodeling®, our work is 100% satisfaction guaranteed, and we offer up to 1-year warranty. Our crew takes pride in delivering high-quality workmanship and using premium materials for each project. We stand behind our work and want our clients to be satisfied with the results. That’s why we offer a warranty and guarantee on our services, so you can have peace of mind knowing that your investment is protected.
-
How long does a typical remodeling project take?
The duration of a typical remodeling project can vary depending on the project’s size and complexity. However, Zion Home Remodeling® strives to complete our projects promptly and efficiently while maintaining high quality. We always work with our clients to establish a timeline that works for them and keep them informed throughout the process.
-
Will I need to vacate my home during the remodeling process?
The need to vacate the home during remodeling varies depending on the project’s scope. On some projects, it may be necessary to relocate for safety reasons temporarily or to accommodate significant renovations that require the home to be vacant. However, in many cases, it is possible to remain in the house with some minor adjustments to your living arrangements. Our team at Zion Home Remodeling® will work with you to determine the best approach for your specific project and ensure minimal disruption to your daily routine.
-
What is your process for communication with clients during the project?
Zion Home Remodeling® values clear and consistent communication with our clients throughout remodeling. We assign a project manager who serves as your primary point of contact and provides regular updates on the progress of your project. Our team can always address questions or concerns, ensuring a smooth, stress-free remodeling experience.